Privacy Policy
Sense Perfume (“we,” “us,” “our”), operated by Suraj Verma and based in Indore, Madhya Pradesh, India, respects your privacy. This Privacy Policy explains what information we collect through senseperfume.in, how we use it, and the choices you have.
1. Information We Collect
| Category | Examples |
|---|---|
| Contact details | Name, email address, phone number, shipping/billing address |
| Order information | Products purchased, order value, payment method used |
| Payment information | Processed securely by our payment gateway partners; we do not store full card details |
| Technical data | IP address, browser type, device information, pages visited (via cookies/analytics) |
| Communications | Messages you send us via email, contact forms, or customer support |
2. How We Use Your Information
- To process, confirm, and deliver your orders.
- To communicate order updates, delivery tracking, and customer support.
- To process refunds and returns.
- To improve our website, products, and customer experience.
- To send promotional emails or offers, where you have opted in (you may unsubscribe at any time).
- To comply with legal obligations and prevent fraud.
3. Cookies & Tracking
Our website uses cookies and similar technologies to remember your preferences, keep your cart functional, and analyze site traffic. You can control or disable cookies through your browser settings, though this may affect site functionality.
4. Sharing of Information
We do not sell your personal information. We may share your data with:
- Courier/logistics partners — to deliver your order.
- Payment gateway providers — to process payments securely.
- Service providers — such as website hosting, analytics, and email/SMS tools that help us operate the site.
- Legal authorities — where required by law or to protect our rights.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order records for accounting and legal compliance purposes.
7. Your Rights & Choices
- You may request access to, correction of, or deletion of your personal information by contacting us.
- You may opt out of marketing emails at any time using the unsubscribe link or by contacting us directly.
- You may request details of how your information has been used.
8. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from minors.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact Us
Sense Perfume — Suraj Verma
Email: senseluxury.in@gmail.com
Phone: +91 75662 75486
Indore, Madhya Pradesh, India
